Frequently Asked Questions

AcchaDoc offers Student Medical Certificates, Sick Leave certificates, Medical Fitness certificates (for employment, CARA, sports & more), Recovery certificates, Caretaker certificates, Work From Home certificates, and Unfit to Travel certificates.

You will receive your digital medical certificate within 30 minutes on average of submitting the medical form, delivered via email and WhatsApp.

Yes, absolutely. All medical certificates are reviewed and signed by NMC-registered Partner Doctors following National Medical Commission guidelines and telemedicine protocols. Each certificate is legally valid and includes doctor registration details for verification by employers or institutions.

Yes, all our medical certificates are issued as per NMC guidelines. If your employer or education institute has any questions or wants to validate the certificate, they can verify it on our certificate verification page or contact the Partner Doctor who issued it.

Fees vary depending on the type of certificate you need. Pricing details are shown when you select your certificate type and complete the request form.

We operate across all of India. We have Partner Doctors available throughout the country, so you can access our services from anywhere in India.

Yes. A registered doctor who has been recognized by any state or national medical council in India is eligible to issue a medical certificate to any person based on their clinical assessment.

Students can request a medical certificate by completing our online medical questionnaire. An NMC-registered Partner Doctor will review your request and, if suitable, sign and issue your certificate. The entire process takes just a few minutes, and certificates are delivered digitally via WhatsApp and email for easy submission to your institution.

Yes. All certificates are signed by NMC-registered doctors following Telemedicine Practice Guidelines 2020. They include the doctor's name, registration number, signature, and stamp for verification. Schools, colleges, and universities across India accept certificates issued by registered medical practitioners.

Yes. A medical certificate from an NMC-registered doctor is the standard document required by Indian colleges and universities to condone attendance shortage. Most institutions condone up to 25% additional absence with valid medical proof.

If you were genuinely unwell during the exam period, our Partner Doctor can review your case and issue a certificate if clinically appropriate. This certificate can be submitted to your university to apply for re-examination or supplementary exam eligibility.

Medical certificates must be issued based on a direct review by the doctor of the patient's case. The person requiring the certificate should complete the medical questionnaire themselves. The doctor may reach out if further information is needed.

The duration of sick leave recommended depends on: your medical condition and symptoms, any supporting medical documents you provide, and the reviewing doctor's clinical assessment. The final sick leave duration is determined by the Partner Doctor based on their professional medical judgment when reviewing your case.

You should visit a doctor in person if your symptoms worsen, don't improve with treatment, or if you require physical examination, diagnostic tests, or emergency medical care.

Medical certificate requests are non-refundable. When you submit a request, you're paying for a qualified NMC-registered Partner Doctor's professional time and medical expertise to review your case. Once payment is made, if you decide to cancel or your case is rejected on any grounds as mentioned in our refund and cancellation policy, no refund will be issued. Please review our full refund and cancellation policy for complete details.